Terms and Conditions

All rentals are subject to terms and conditions on the rental agreement.

  • All rates include unlimited kilometres,and insurance,
  • In the event of an accident,the hirer is liable for an basic excess of $3500  irrespective of fault.
    The hirer has the option to reduce the excess to $1500 by purchasing car insurance at a daily rate of $10.
  • Subject to purchase of vehicle insurance and non breach of rental aggrement liability of damage incurred to the vale of $3500 is the sole responsibility of hirer.
  • Towing fees,underbody,windscreenand tyre damage are entirely at owners risk
  • One Day Hirer – for one day hires, the first 50 km’s are free. Hirer’s exceeding 50 km’s there is a surcharge @rate of 45c per km
  • Drivers – all drivers must be 21 years of age with 2 years experience.
  • Insurance Cover– Is subject to the terms and conditions on the rental agreement.
  • Payments – Payment of estimated cost of hire plus refundable deposit is required at the commencement of hire.
  • Additional hours – Will be charged at one third of the daily rate.
  • Fuel – Not included in the rates
  • Parking and Traffic Fines – to be paid by the hirer. Any parking fine can be paid directly to us.
  • Ferrying the vehicle – Vehicles are not permitted to be ferried to outer islands, unless with the written approval from Trueblue Rent-A-Car.
  • Cancellation – In the event of a cancellation an administration fee not less the one day hire rate or $80 whichever is greater will be charged.
  • While We Endeavour – to supply the vehicle you request, we reserve the right to supply what is available.
  • Incase of emergency or breakdown we endeavour to supply a courtesy company vehicle
  • Special deals on long term lease.